Hi there cdawkins,
Thanks for providing those details.
Since you already entered a vendor credit, we must create a Bank deposit first to match your bank transaction.
Here's how:
- Select Plus Icon (+) at the top, and click Bank Deposit.
- In the Add other funds to this deposit section, fill in the following fields:
Received from: Select or enter the vendor name.
Account: Select the Account payable account.
Amount: Enter the check amount.
- Select Save and Close.
To link the deposit to vendor credit:
- Select Plus Icon (+) at the top, and click Check.
- Select Choose a payee drop-down arrow, and click the vendor name.
- Provide the Check #, Date, Amount and Memo fields blank.
- From the Add to Check sections, select Add for the outstanding vendor credit and deposit.
- Select Save and Close.
You can also check the article: How do I handle vendor credits and refunds?
Should you have other questions, please let me know. Have a great day!