Greetings, @usertimandreae.
I’m here to share some information on why you’re being charged for the transaction fee.
To ensure we're on the same page, are you using QuickBooks Payments? If so, using QuickBooks Payments lets you send and receive invoice payments online. Every time your customer pays the invoice, you’ll be charged for the processing fee. It‘ll also depend on how you processed the payment.
That being said, this is the reason why you’re being charged for the transaction. To know the latest processing rates, you can check our QuickBooks Payment website for reference.
Additionally, you can utilize this article to learn more about the processing fees in QuickBooks: What are the fees for QuickBooks Payments?
For future reference, I’m adding these resources that can guide on how to record and take payments online:
In case you didn't sign up for QuickBooks Payments, I recommend contacting your bank and verify the charges of the transactions.
Let me know if there’s anything else I can help you with about managing payment online. Leave a reply with the details and I’ll get back to you as soon as I can. Keep safe!
