Hi there, @adiaz2183.

Are you're referring to your bank balance and QuickBooks balance is different? Let me share this insight about the balances in QuickBooks.

There are several factors why bank register balance in QuickBooks Online doesn't match your actual bank balance. We need to verify why this happens and fix them accordingly.

Here are some reasons why this happens:

• Outstanding transactions
• New transactions for a connected account
• Duplicate transactions
• Edited or deleted transactions

Depending on the factors mentioned above, there are different steps to fix the issue. We can review the opening balance entry in QuickBooks, then compare the balance to your real-life account and your account register. You can open this article to find out the detailed steps: Fix beginning balance issues if you've reconciled the account in the past QuickBooks Online.

If you're still having issues, you may also read these articles for further help:

• Fix an Opening Balance to Match a Bank Statement
• Troubleshoot Reconcile when Opening Balance is Correct

Mention my name in the comment section below if you have any other banking or QuickBooks questions. I'm a few clicks away to help. Take care!