I'm here to help you manually export your payroll transactions, @GoodScout.
Since you already canceled your QuickBooks Online Payroll account, that's the reason why you're unable to have the Export option in the Payroll Settings. In case you want to resubscribe to easily export your payroll data, you can reach out to our Payroll Support Team to help you reactivate your payroll account.
If you don't want to resubscribe, you can export your payroll data from QuickBooks Online (QBO) to an Excel file. You can run payroll reports to get the information you need. Here's how:
- Open your QBO account.
- Click on Reports on the left pane.
- Look for the payroll report you want to open.
From the report's page, tap on the drop-down arrow under Share, then click on Export to Excel. For some reports, you can click on the Export icon, then Export to Excel. For more tips about handling reports, you can open this article: Run reports in QuickBooks Online.
Once the data are available in Excel, you can convert them to an IIF file from there. To guide you or verify what happens to your transactions once imported to QuickBooks Desktop for Mac, refer to this article: Export Intuit Online Payroll transactions to QuickBooks for Windows or Mac (IIF).
I'm also adding this article to view different improved features designed to benefit your business using QuickBooks Desktop for Mac 2021: What's new in QuickBooks Desktop for Mac 2021.
If you have any additional payroll concerns, please leave them in the comments section below. I'd be delighted to assist. Take care, @GoodScout.
