I would feel the same way if something isn't working that could impact my daily productivity, @enzo73.

Since the issue persists after refreshing your bank feeds, I suggest contacting our QuickBooks Self-Employed support care and have advanced assistance. They have the tools to check your account and can provide additional fixes. 

Here's how:

1. In your QBSE account, click the Assistant menu.
2. Type in Talk to a human.
3. Enter a brief description of your concern.
4. Select I still need a human.
5. Choose to Get a callback.

In case you need help categorizing your transactions in QuickBooks Self-Employed, you can refer to this article for your reference: Updates to expense categories in QuickBooks Self-Employed. This will guide you on how to report your self-employed income and expenses.

Feel free to comment below if you have issues with your old credit card. I'll be happy to help always. Keep safe and take care!