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Nicole_N
QuickBooks Team

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Hi, thanks for taking the time to explain your concern here. 

 

Let me help you enter a credit or refund you received through a credit card in QuickBooks Desktop (QBDT). 

 

Here's how:
 

  1. From the Banking menu, select Enter Credit Card Charges.
  2. Choose the Credit Card account and select Refund/Credit.
  3. Select the vendor from the Purchased From dropdown and the Date.
  4. Enter a memo explaining the charge or refund. This is optional.
  5. Select the Expenses or Items tab and enter the expenses/items you want to track.
  6. Select Save & Close.

 

You may refer to this article for more information: Set up, use, and pay credit card accounts.


Additionally, I've included this link that you can check out about handing the payables in QuickBooks Desktop: Accounts Payable workflows in QuickBooks Desktop

 

If there's anything else that I can help you with, please let me know in the comment section below. I'll be always around to help. Take care.

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