We appreciate your continued participation in the Community, Chris, and we are always here to help with any questions you post in our forum. With that, I'ts my pleasure to help you isolate your issue about the connectivity of Lowe's commercial credit card to QBO.
When a user encounters unexpected behavior, such as runtime problems, we can typically fix the issue by doing basic browser troubleshooting. Due to the browser's outdated pages, you could have issues connecting the Lowes Commercial account to QuickBooks Online.
Let's begin by signing in to your QuickBooks Online account in a private/incognito browser. Here are the keyboard shortcuts:
- Safari: Command + Shift + N
- Google Chrome: CTRL + Shift + N
- Mozilla Firefox or Microsoft Edge: CTRL + Shift + P
Once you're in, link the Lowes Commercial account. If it's successful, return to your regular browser and clear the cache to eliminate the junk files.
We can utilize other supported browsers if the same issue occurs. The one you're using now may have a temporary problem with QuickBooks Online.
The resources listed below can help you manage your bank transactions going forward:
If there is anything else you need help with managing your bank connectivity, don't hesitate to drop by again. The Community is always looking forward to helping you. Take care!
