I appreciate your interest in Pro and Enhanced Payroll products, @Donna.
For now, 2023 versions only offer subscription-based only like QBDT premier plus and Enterprise.
The Community is a public forum. That said, we're unable to share any confidential information. I'd suggest you continue working with our support team. They can guide you through the process. You can also request a screen-sharing session to advise you further on your concern.
Here's how:
- Go to Help icon, then select QuickBooks Desktop Help.
- Click the Contact Us button.
- Enter your concern, then tap Continue.
Please check out this article for QuickBooks support hours: Contact QuickBooks Desktop Support.
If you want to upgrade to a newer version of QuickBooks Desktop, refer to this article: Upgrade QuickBooks Desktop Pro, Premier, or Enterprise. It is scenario-based to ensure you can successfully do so.
To learn the new features included in the QuickBooks Desktop 2023 release, check out this guide: Whatβs new in QuickBooks Desktop 2023.
Please keep us posted if you need additional assistance with this. We want to ensure you're taken care of. Take care.
