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Replying to:
ChristineJoieR
QuickBooks Team

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I'll get this resolved for you, @rworcester. Let me drop you two situations to solve this double transaction that happens on your account in QuickBooks Desktop.

 

In this case, we need to delete the payroll entered on your account, then, recreate the check manually within QuickBooks Desktop. Make sure to match the amount from the bank transaction. Then, you can add the difference or adjustment on your next payroll.     

 

If you want to retain the payroll transactions, you can exclude the transaction from your bank. Then, fix the adjustment personally or outside QuickBooks.

 

Here's how:

 

1. Open your company file.

2. Go to Banking, and choose Bank Feeds.

3. Select the Bank Feeds Center, and click the Bank Account.

4. Tick the Box beside the transaction that you want to remove.

6. In the Batch Actions button, hit Ignore.

 

Furthermore, I've got this page to help you handle banking errors in QBDT:  Fix OL and OLSU Bank Feeds errors in QuickBooks Desktop.

 

Please feel free to remark with your response. I'm excited to provide more information on payroll-related matters. Have a great day.

 

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