Welcome to the QuickBooks Community, Bill06084. I can understand how the Payroll Overview button is essential to processing your payroll smoothly each pay period. Allow me to direct you to the appropriate person who will assist you in resolving the issue as quickly as possible.

Please know that the issue with the button mentioned above that does not work has been marked as resolved and closed. I see you've previously reached out to our QuickBooks Payroll Support Team. However, I still recommend contacting them again. They have the tools to check your account and do screen-sharing to help you in determining why the said option is still not working on your end.

Lastly, you may refer to this article if you need steps on how to run various reports that you can use to view useful info about your business and employees: Run payroll reports.

Know that I’ll always have your back whenever you need help running payroll transactions in QuickBooks. Drop a comment and I’ll swing back into action. Keep safe, Bill06084.