Hello there, PR Mgr.
I acknowledge the difficulties that can arise when things don't go according to plan, particularly with payroll and taxes. Allow me to direct you to the right support channel that can help you with setting up the Alabama Overtime Exemption on time.
We'll have to thoroughly review the setup for the payroll item to determine the root cause. I know that you've already reached out to our Payroll Support Team about your concern. However, I still advise contacting them again for further assistance.
If you happen to have the case number from your previous call, make sure to share it with our specialists. This will enable them to access the notes and seamlessly pick up where they left off in resolving the issue.
To obtain the contact information:
- In your company file, head to the Help menu at the top to select QuickBooks Desktop Help.
- This action will take you to the Have a question? window.
- From there, select Contact Us and give a brief description of your issue.
- Click the Continue button and log in to your Intuit account.
- If you don't have one, make sure to Create a new account.
- Next, select Continue and Continue with my account.
- We'll email you a single-use code and input the number.
- If you have more than one account, select the one you want to use and Continue.
- Press the Continue button.
- Choose chat with us to initiate a conversation or Have us call you to speak with an agent.
I/'ve included an article that delves into the topic of tracking the Alabama overtime exemption: Set up and track Alabama overtime exemption. It provides a thorough explanation of the payroll item and offers step-by-step instructions for reporting the tax-exempt amounts.
We have gathered resources that contain a checklist of tasks you must finish by the end of the year, along with details about the latest updates for your state:
Keep me posted if you have additional questions about setting up the Alabama overtime pay type and other payroll items. I'll get back to make sure this is taken care of for you. Have a good one, PR Mgr.
