You are not alone. I am starting to rethink about having signed up to use QBO Payroll. It's requiring an accountant number, but we are exempt from UI as a religious organization here in Texas. So no account number is provided. Additionally, when hovering over the info icon it mentions either using an EIN or state tax ID. EIN will not work in this field. While under the rates 0 has been entered in the fields, I can't save it because QBO says I have to enter a larger rate. Hopefully the fix will come sooner than later.