Conducting a thorough review of your account will help uncover detailed information and pinpoint the cause of the error message you encountered, Cooper.
I recommend contacting our Live Support team. Our chat and phone support team has the appropriate tools to check your account securely and provide an accurate solution.
Here's how to reach them:
- Click on the Help (?) icon.
- Choose either tab to get started: Assistant or Search.
- Type your concern and select Contact Us.
- From there, you can Chat or get a Callback from a live expert.
Please observe their support hours to connect with an expert at the most convenient time.
After everything is resolved, you can refer to this article for guidance on managing your members' timesheets: Track and manage QuickBooks Time in QuickBooks Online.
If you have any further questions or need additional assistance with QuickBooks, please comment below. We’re here to help you anytime you need.
