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Mark_R
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I appreciate you getting back to us and providing detailed information about your concern, @jcorbin.

 

While we don't advise you to adjust the payroll liability of your employee-paid payroll items by yourself, our Payroll Support can do it for you. They'll perform some payroll corrections so your employees' taxes are calculated and tracked accurately. With this, it will also give you precise report for your W-2 forms.

 

Here's how to reach them:

 

  1. Go to the Help menu.
  2. Select QuickBooks Desktop Help.
  3. In the Have a Question window, click Contact us at the bottom portion of the screen.
  4. Click Search for something else.
  5. Type in a keyword about your concern.
  6. Hit Search.
  7. Click on Start a Message.

Feel free to read this article for your reference: Contact the QuickBooks Desktop Customer Support Team

 

You might also want to check out this article to know how to submit your state W-2 forms electronically: Massachusetts state W-2 e-file help.

 

Please know that you can always get back to this post if you have further questions. I'm always here to help. Have a good one.

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