This isn't the kind of experience that we want you to come across, STUWIL.
As of now, we are still looking for the root cause on why you're unable to access the W-2 forms. That said, I'd recommend reaching out to our Phone Support so you'll be added as one of the affected users.
You can follow the steps shared by LieraMarie_A to get in touch with one of our phone agents.
Feel free to browse these references for the detailed information about the said forms:
Once this issue is resolved, either my colleagues or I will update this conversation. You take care!
