I can help you troubleshoot the payroll connection error, cherryf_1014.

The error message you receive is caused by one of these reasons:

• A network time-out prevents QuickBooks Desktop (QBDT) from accessing the server.
• Incorrect system date and time properties.
• General Internet connection issues.

Let's first make sure that you installed the latest payroll updates. Then to further check, I suggest rebooting your computer and ensure that the internet connection is not interrupted. Then, send your payroll information again. 

If the issue persists, you can check out this article for more information and additional steps in fixing the payroll connection issue: Troubleshoot Payroll Service Server Error or Payroll Connection Error. 

Once you've done the steps and the same thing happens, I recommend contacting us so we can investigate the error further. You can follow the steps provided by Rubielyn_J on how to reach out to us. 

Keep me posted whenever you have questions or any updates on how the troubleshooting steps work. Tale care and have a good one!