Thank you for joining in on the thread, SambrinaB.
I know that having the correct calculation for taxes is very important for filing your returns.
I see that my colleagues have already shared articles and stated the reasons why taxes will not calculate, and I believe you've checked your employee's setup as well. For these reasons, let me route you to our Payroll Support so they can start with a screen sharing session to find the root cause of the issue.
If you have other concerns with payroll, feel free to reach back out. I'll be here to assist you again. Take care!