Hi j13,

Thank you for posting here in the Community. It would be my pleasure to assist you with your concern about the prompt message when logging into your QuickBooks account.

I've checked here, and we currently have an ongoing issue with the two-step verification status. Since you've already tried to disable it through the account management portal, I recommend performing some basic troubleshooting.

You can try switching to a different supported browser to determine if the problem is system or browser related. If you're still getting the prompt, I recommend contacting our Support Specialists this time.

One of them will be able to add you to the investigation number INV-31576. Once you're on the list of affected users, you'll be able to receive updates via Email regarding the status.

Here's how you can reach them:

1. Log into your QuickBooks account.
2. Click the Help option.
3. Click Contact us.

Please keep in touch with me here for all of your QuickBooks questions, such as the multi-factor authentication. The Community is always up to lend a hand.