Hey there, @mehrvarz.
Have you tried the steps provided by my @Giovann_G? If you're still getting the same error after performing them, I recommend contacting our Customer Care Support team. They can take a closer look at your case and provide further troubleshooting. They can also raise a ticket to our engineering team if necessary.
Here's how:
- Select QuickBooks Desktop Help from the Help menu.
- Click Contact Us.
- Type in a short description of your concern, then Continue.
- Choose a way to connect with support.
For more details about our support availability, refer to this article: Contact Support.
Additionally, keep in mind that this is a public forum. Please refrain from sharing any personal or private business information, such as your email address and contact number.
Thanks for coming to the Community. I look forward to hearing from you again.
