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I recognize how critical it is to navigate QuickBooks efficiently. Let me walk you through some troubleshooting steps that may help you resolve this issue. This way, we can ensure that you can open the Receipt Management window without being kicked out of the program.
You should make sure your QuickBooks Desktop (QBDT) has the newest features and enhancements. By doing this, we can stop strange behavior from happening.
If the issue persists, I advise repairing your company file using the Rebuild Data tool. This is a built-in tool in QuickBooks Desktop that can help you fix some minor data issues within the system.
Here's how:
For more information, see this link: Verify and Rebuild Data in QuickBooks Desktop.
If issue remains, I suggest running the QuickBooks Tool Hub. This tool fixes common errors in your QBDT. Proceed with the following steps:
You can also see this article for more details about the process: QuickBooks Desktop doesn't start or won't open.
You might also want to check this link for additional guidance on how to review, edit, and match receipts to transactions: Upload receipts to QuickBooks Desktop Pro Plus, Premier Plus or Enterprise.
I'll be in my cabin if you have other concerns or questions about receipt management in QuickBooks Desktop. Just leave the details below, and I'll give you my support. Be safe always.