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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Charies_M
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I can help you fix this, isabelagarden-ho.

 

You can restore the missing magnifying glass feature in your mobile app by deleting its data. This improves the application's performance and fixes frequent problems that lead to the described behavior. You can delete the app's data either through the app or through your phone's settings.

 

Clearing the app's data can be done on the app or on your phone settings.
 

  • For QuickBooks Online app:
    • iOS - Select the menu at the top right and then choose Help & Feedback. Then select Refresh Data and Refresh.
      QBO AppRefreshData.PNG
       
  • In your Phone Settings:
    • iOS - From your phone's settings, select Settings, then, click on General and choose iPhone Storage. Select an app that's taking up a lot of space. To free up the storage without deleting the documents and data for the app, select Offload App.

You can refer to this article for additional troubleshooting options to fix issues with mobile app: Mobile App's troubleshooting.

 

Feel free to visit this article to find answers to your other QBO mobile questions: QuickBooks Online Mobile app FAQ.

 

If you have any additional queries on managing your QuickBooks, please get in touch with me. I'm always willing to assist. Enjoy your day!

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