Hello there, james183.
Let's perform some steps to utilize the QuickBooks dashboard smoothly. Also, I appreciate you for trying to access your QBO account on your mobile device.
We can use a private browser or an incognito window upon logging in to your account to isolate this. This prevents your browser from storing additional cache files. Also, this mode is free from cache files that avoid storing internet data.
We can follow the shortcut keys below.
- For Chrome, press and hold Ctrl + Shift + N.
- For Firefox, press and hold Ctrl + Shift + P.
- For Safari, press and hold Command + Shift + N.
If it works fine, we can clear the cache and temporary internet files to optimize the browser's performance. Another way is to use compatible browsers with QuickBooks Online.
For further guidance and tips about QuickBooks, we can refer to these articles:
Please let me know if you have more concerns about viewing the user interface within your QuickBooks Online account. I'll be around to help you anytime. Take care and stay safe.
