Thanks for coming back to us, @joan ho.
Let me share some details about the message requiring you to log back into your Intuit account in QuickBooks Desktop (QBDT).
Improved security and protection are being introduced for the QBDT software user by requiring you to access your Intuit Account once every 180 days when opening the company file.
To access your Intuit Account inside QuickBooks, you'll have to upgrade your software to any of the supported versions of QuickBooks since QuickBooks Desktop Pro 2017 is no longer supported.
Alternatively, you can access your Intuit account from a web browser. I'll show you how.
- Sign in to your Intuit account.
- Enter your user and password.
- Select I forgot my user ID or password if you don't remember your credential.
- Follow the onscreen instruction to complete the process.
You can read this article for more insights: Set up and use Intuit account user management in QuickBooks Desktop.
Also, QBDT 2017 is no longer supported. You'll have to upgrade to a newer version, and then step up the data file. Before doing so, ensure to create a backup copy of your company file.
I'm adding these articles for more information about upgrading QBDT to a newer version:
Moreover, you can review this link to see the current pricing of our QuickBooks Desktop products.
If there's anything else I can help with. Just drop a comment below, and I'll be happy to assist you. Have a great day.
