I want to ensure you're able to save sales receipts in QuickBooks Online (QBO), @Livermore.
May I know what specific details are missing from the sales receipts? I appreciate any extra information you can give, and it will help us isolate the issue and provide the best solution.
In the meantime, we can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses.
Let's start accessing your account using a different or private browser. You can use any of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
If it works, you can switch to the regular browser and clear its cache. It helps to restore the default setup of the browser.
If private browsing doesn't work, use other supported web engines to get the best and most secure experience with the program.
Moreover, you can use these articles in tracking or handling your sales receipts within the program:
Fill me in if you have additional questions about managing sales receipts. I'm always here to help. Take care always.
