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C_SmithOK
Level 1

We have an item in an open PO, unreceived, but the products list shows "0" in "Qty on PO" so reorder points are not reliable

We entered a new PO today for two items.  This is the only open PO for both of these items.  One item accurately reflects "Qty on Purchase Order" when you hover over the qty within the PO, the other line shows "0."  We see the same issue when viewing these two items in the Products and Services menu, the "Qty on PO" column is inaccurately showing "0" for the same issue item in the PO.

We have tried deleting and re-entering the PO and the issue remains with the same item.  We are using QBO and I don't see the utilies>rebuild data/verify data menu option that I've seen suggested in other inquiries to ensure there is not any damaged data.  Help please!

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