I see that the new rollout doesn't meet your expectations, especially the increased number of steps required to perform tasks, dmccorry.
The problems regarding invoices not appearing for clients and the screen freezing issue you discovered are disconcerting. Did you experience this issue using a web browser? If so, I recommend doing the steps below if you haven't tried it yet.
Let's use a private browser or an incognito window upon logging in to your account to isolate this. This prevents your browser from storing additional cache files.
- For Chrome, press and hold Ctrl + Shift + N
- For Firefox, press and hold Ctrl + Shift + P
- For Safari, press and hold Command + Shift + N
If it works fine, we can optimize the browser's performance by clearing the cache and temporary internet files. Another way is to use compatible browsers with QuickBooks Online.
Regarding the printing invoices from your phone and any other experiences you have encountered with the new QuickBooks Online rollout, I suggest providing direct feedback to our product engineers. This feedback will help them improve the system and provide a better user experience for you and other users.
- Go to the Gear icon.
- Select Feedback under Profile.
- Enter your suggestion. Then, click Next.
To learn more about the updated QuickBooks experience and discover the latest features for estimates and invoices in QuickBooks Online, you can check out the following link: Estimates and invoices in QuickBooks Online.
We aim to provide a more streamlined and user-friendly experience while also maintaining a set of features. If you have other concerns, please let me know by commenting below. I'm here whenever you need more details.
