Let's get this sorted out, @KB001.
You mentioned that you do not have the password, and the CFO isn't available to handle this. No worries, we can void bills from a closed period by creating a reverse journal entry.
Instead of removing the transaction, you can record a reversing entry to void a transaction in another period. You can restore the transaction without problems since it is on the record.
Here's how:
- Go to the Company menu and select Make General Journal Entries.
- Find and select the journal entry you need to reverse:
In QuickBooks for Windows: Select Find and enter the Name, Date, Entry No., or Amount then select Find.
In QuickBooks for Mac: Find and select the journal entry from the list on the left side of the Make General Journal Entries window.
- Select Reverse.
- Select Save or Save & Close.
Afterward, the reversed journal entry will marked as an "R" next to the entry number, and any debit and credit amount reversed. The new entry will be dated on the first day of the next month, following the original transaction date.
If you are uncertain which accounts are affected when making entries or the debits and credits, I recommend consulting your accountant. Doing so ensures the accuracy of your books.
For more details, browse this article: Create a journal entry in QuickBooks Desktop for Windows or Mac.
Additionally, refer to this article to learn how pull up a report showing the debits and credits for each transaction: View the Transaction Journal report in QuickBooks Desktop.
If you have follow-up concerns about managing your bills, please comment below. The Community space is available 24/7. Keep safe!
