Hello there. Let me give you information on when to contact our support team.

If you're using QBO Plus, Essentials, or Simple Start, the support team is only available Monday to Friday from 6 AM to 6 PM Pacific time and Saturday from 6 AM to 3 PM Pacific time. And if you're using QBO Advanced, you can reach the support team any time from any day. 

If you have concerns, you can post them here in the community. Community is a 24/7 support that can help you achieve your goals inside QBO. We have the Community QBO experts who can assist you with your other concerns. 

To understand more about the schedule of our support team, check out this article: Contact QuickBooks products and services support. 

Reply below for your problems with handling your business inside QBO. The community is here for you. Have a good one!