I'm here to help you resolve this email-sending issue in QuickBooks Desktop (QBDT). JT317.
This issue has to do with email addresses. We can perform some troubleshooting steps to resolve this problem. You can update your QuickBooks Desktop (QBDT) to the latest release. This way, you'll have the latest features and fixes. Then, check email settings to ensure they are configured correctly.
Here's how to update to the latest release:
To check the webmail settings:
You can visit this article for more detailed steps: Fix Error: Could not connect to the email server.
Moreover, here's an article outlining the steps to see the list of bounced emails with delivery errors: How to view a list of bounced emails with delivery errors.
Don't hesitate to comment below if you have further concerns regarding the email issue. I'll be sure to get back to you.