I understand that you are facing an urgent issue and need assistance. I'd be glad to assist you by connecting you with our support team, Margaret.
As we do not have the means to directly call you, I suggest you contact our technical support team. They can assist you in scheduling a callback with a live support representative on Saturday. This is the best option available to ensure that your issue with the open claim regarding uploading a file for payroll is addressed safely and securely. Please note that the support team will entertain calls in the order they are received.
Here's how we can contact support:
- Log in to your QBO company.
- Select Help (?).
- Click Contact Us and choose a way to connect with us:
- Start a chat with a support expert.
- Get a callback from the next available expert.
In the meantime, if you plan on running, printing, and customizing payroll reports in QuickBooks Online Payroll, please refer to this article: Run payroll reports.
Please keep us posted for more follow-up queries on payroll and any other QuickBooks-related matters. We're always available to assist you. Stay safe.
