Thanks for getting back into this thread, @FactoryEdge. Let me direct you to the best support available that can assist you with this concern.

You mentioned linking your bank account to QuickBooks Online. Are you just clicking Add when categorizing your transactions? Please make sure to match the bank transactions to the manually added expenses instead of adding them to avoid duplicating the Cost of Goods Sold (COGS).

Moreover, I'd also recommend reviewing the COGS from the Profit and Loss report to check for any duplications. Simply click the amount in the COGS line to identify the associated transactions.

Nonetheless, I recommend reaching out to our customer care team. They have the necessary tools to check your account securely and perform a screen-sharing session to review your items and transactions setup further to ensure accuracy. Here's how:

1. Log in to your QuickBooks Online account.
2. Click the ? Help button at the top right corner.
3. Go to the Search tab, then select Contact Us.
4. Enter a brief discussion with your concern, then click Continue.
5. Choose a way to connect with us.

Additionally, once you set up your projects, you can track income, expenses, timesheets, and labor costs. You can check out this article to learn more about this option: Track hourly labor costs and profitability by project in QuickBooks Online.

If you have further questions about handling projects in QBO, please let me know by commenting below. I'm always glad to help. Stay safe.