Thank you for getting in touch, Kerry. I’m here to help you sort out the issue with your payment not reflecting as paid and the discrepancy in the bill amount. Together, we’ll ensure everything is accurate and functioning smoothly for you.

First, please ensure you tag the payment to the appropriate vendor profile. Associating a payment with the wrong vendor can lead to significant discrepancies in your financial records. Next, take a moment to verify that the payment amount matches the corresponding bill to ensure accuracy in your accounting.

To adjust the remaining bill, follow these steps:

1. Click on the Expenses tab in the left menu.
2. In the sub-menu, choose Bills.
3. Locate the bill you want to edit and click on it.
4. Make the necessary changes to the bill, such as amount, due date, or vendor details.
5. Once you've made your edits, click Save and Close to update the bill.

If the payment is unlinked to the bill, I recommend editing it to ensure it accurately reflects the transaction and prevents discrepancies in your accounts.

Here's how:

1. Go to the vendor’s profile and open the payment.
2. Select the bill you intend to pay, ensuring the payment amount matches.

Moreover, I'll share these articles that will guide you in balancing your account and personalizing your reports in QuickBooks Online:

• Reconcile an account in QBO
• Customize reports in QBO

I'll be here to lend a hand if you have other concerns or questions about handling your payment in QBO. Reply here or create a new post. Your engagement is essential to me, and I look forward to helping you again.