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Replying to:
Jayson_E
QuickBooks Team

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I appreciate you sharing your thoughts in the Community, assistant. I'm here to ensure you can use the search option efficiently in QuickBooks Self-Employed (QBSE).

 

To make sure that we're on the same page, could you provide what specific search option you've tried to use? Providing us with additional information will allow us to provide you with a more accurate solution to your concern.

 

In the meantime, let's explore some troubleshooting steps to resolve potential webpage issues and help you effectively use the search option.

 

Sometimes, stored cache files can cause interruptions within the program. With this, let's access your account in a private browser to confirm as this doesn't store internet data and will allow you to use the search option.

 

Use these keyboard shortcuts to open one:

 

  • For Google Chrome browser: Ctrl + Shift + N
  • For Mozilla Firefox browser: Ctrl + Shift + P
  • For Safari browser: Command + Shift + N

 

If everything works while using a private browser, please return to your regular browser and clear the cache. (Disclaimer: The article provided is for QuickBooks Online, they apply similarly to QBSE.)

 

Moreover, you can browse this page where you can find guidelines when performing specific tasks inside QuickBooks Self-Employed: View All Help.

 

If you need additional assistance with the functionality of QBSE, please don't hesitate to reach out. We're always here to help you.

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