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Buy nowHi there, Carole1806. I genuinely appreciate the effort you’ve put into following the recommended steps. Using a different compatible browser is a great next move, as it creates a fresh environment that often resolves specific layout issues completely.
Since you’ve already cleared your browser cache, I suggest trying another browser or device that meets the basic system requirements. Switching browsers is one of the most effective ways to address a stuck interface in QuickBooks Online. If the Save button isn’t visible in one browser, it likely will be in another.
Additionally, the QuickBooks interface sometimes doesn't scale well on certain screens. If your browser zoom level is set above 100%, the footer (where the Save button is located) may be pushed off-screen or hidden behind your computer's taskbar. Try pressing Ctrl and - on Windows, or Cmd and - on Mac, to zoom out to 80% or 90%. After that, check if the Save button appears at the bottom.
If you have any additional questions, please feel free to revisit this thread.