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I want to help you and resolve your concern. However, we’re unable to pull up your account since the Community is a public forum.
As mentioned by my colleague, @JessT, contacting our Phone Care Support team can further investigate the date inconsistencies in your QuickBooks.
If you’re using the same version as @JLS3, you can follow the step provided with my colleague to contact them.
Otherwise, you can simply press F1 to route you to Contact us section and choose to Get a callback.
You can refer to this article as your reference about our availability: Support hours and types.
To get more information about organizing your QuickBooks account, you can always visit this article as your reference: Help articles.
You can come back in this thread if you have further questions. I’ll be more than happy to help you out.