Thank you for posting here in the Community, @STE3.
Let me give you some information about invoicing and receiving payments.
When you record a payment and, a window pops up saying there's an overpayment, you can go to the customer center and check if there's an overpayment. If the amount of that customer is negative, then there's an overpayment.
Also, the invoice can't be linked with the statement charge.
Allow me to guide on how to record an invoice payment in QuickBooks Desktop.
Here's how:
- Choose Customers at the menu tab.
- Select Receive Payment.
- In the Received From the drop-down, then choose the customer's name.
- Enter the payment.
- Choose the correct date, then select the Payment method.
- Choose the invoices you'd like to pay.
- Select Save and Close.
If you want to deposit your payments in QuickBooks, you can refer to this article: Deposit payments.
Please let me know if you have any confusion. I'd be glad to help you right away. Always keep healthy and safe!
