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japeeler
Level 3

QuickBase wants to NOT publish ProAdvisor profile, AFTER I've been published as a ProAdvisor for over twenty years??

Riddle me this...I accessed my ProAdvisor profile recently (only because when I receive leads from my profile via email the link to reply via email doesn't work, just as SO many other links within QB no longer work because Internet Explorer is not longer supported and they can't seem to get past that debacle) to respond to an emailed inquiry about my services I received (again, the only way to respond via email is to respond directly from my ProAdvisor profile), and I received a message stating that I needed to submit a copy of my passport or driver's license to secure my ProAdvisor profile status.  Odd, weird, I've only been a proadvisor for 21 years, but OK, no problem.  I uploaded my driver's license per their request.  

 

Then, today, about a week later, I receive this email from "[email address removed]" (who in the HECK is QuickBase.com???):  

 

Thank you for submitting your information and expressing interest in being published on the Find-A-ProAdvisor Directory.

We are not able to publish your profile on the Find-a-ProAdvisor directory at this time.

What does this mean? Your website or profile doesn’t currently comply with our QuickBooks ProAdvisor Program Agreement because:

QuickBooks and Intuit shouldn't be the brand of a company's service.

 

  • Example of prohibited use: QuickBooks Training.
  • Example of permitted use: Training for QuickBooks

ProAdvisors must be transparent about their relationship with Intuit. You shouldn't imply you are affiliated with Intuit beyond your membership in the QuickBooks ProAdvisor and/or Solution Provider programs. The following terms should be avoided:

  • [The] Official QuickBooks [ProAdvisor/Solution Provider]
  • Exclusive Partner or Exclusive Member or Exclusive [ProAdvisor/Solution Provider]

 

What the HECK?   First of all, I've had my profile published for over 20 years, and I've barely changed one word...after twenty years all of a sudden they have a problem with my profile?  They're going to pull my profile over WHAT??  And who is Quickbase???  I never gave permission for my information to be shared with any company called "Quickbase"!!!

 

I'd love to know if any other ProAdvisor is experiencing anything similar.

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