Allow me to help share additional information about the toolbar in QuickBooks, @ghoops2.

If you're using QuickBooks Desktop for Mac, the view settings may have been modified. We can modify this by going to the View menu. Then, select the Top Icon Bar.

Afterward, close the file to see if the icon bar appears. 

On the other hand, if you're using QuickBooks Desktop for Windows, I recommend updating QuickBooks Desktop to its latest release. But before doing so, I suggest Run QuickBooks as Administrator.

 Here’s how:

1. Right-click on the QuickBooks icon on your desktop and hit Run as Administrator.
2. Go to Help and select Update QuickBooks
3. Select Options on the new window and mark the checkbox against each option
4. Then, click Update Now.

If the same thing persists, it would be best to reach out to our Phone Support team. An agent will take a look at your account and investigate this further.

Stay in touch if you have any other questions about the QuickBooks toolbar or icon bar. I'll be always here to help you. Have a great day ahead!