I understand how frustrating it is when the error keeps coming back while working on your file, 928359.

Let me help ensure you're able to get rid of the issue this time. You can start by making sure both the client and the accountant's QuickBooks are installed with the latest release.

Here's how to update QuickBooks:

1. Click Help
2. Select Product Name, then click Update Now.

You can also download specific updates directly from our website. Before doing so, you need to backup your company file.

1. Go to the Downloads & Updates page.
2. From the Select Country drop-down, choose your country.
3. From the Select Product drop-down, choose your product.
4. From the Select Version drop-down, choose your version (year).
5. Select Search.
6. Click Get updates. Save the downloaded file somewhere that's easy to find, like your Windows desktop.

When the download finishes, open the file to install the update. After the install, restart your computer. Then, open the newest download QuickBooks and restore the file from there.

Once all set, your client can create an Accountant's copy again and send it so you can make changes to their books.

Check out this link to learn the workflow of this feature: Use the Accountant's Copy.

If you're still receiving the same error, I recommend contacting our QuickBooks Desktop Team. They can isolate why you're still getting the issue.

Let me know if you have follow-up questions by commenting below. I'll be around until the file is error-free while working on the Accountants' copy.