Thanks for joining the thread, @NatalieJ. I can help you correct a payment.
You can edit or delete a payment that was made in error. Let me guide you how:
- Go to the Sales menu on the left navigation bar.
- Select Invoices, form there click on the invoice with the incorrect payment.
- Click More actions to delete and select Edit invoice to edit.
To learn more about recording payments, you can check out this article: Record invoice payments in QuickBooks Online.
I've also added this article, for your future help: Deposit payments into the Undeposited Funds account in QuickBooks Online.
Feel free to tap the Reply button if you need any further assistance with your payments and invoices. I'll be glad to help you. Stay safe!
