This is strange behavior by quickbooks. A customer overpaid an invoice by $20.80.

I choose to leave the credit to be used later. QB tells me a credit memo will be created. Which it does... BUT

The credit memo doesn't show up on the customer transaction list. But it DOES exist.

There it is.... It's there, but it makes for confusion when working out what's going on if there are complicated transactions going on.

Why does QB behave like this?