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I'm here to help provide some troubleshooting steps to isolate the attaching file issue in QuickBooks Desktop (QBDT).
Most probably this issue is caused by recovering a backup file which has damaged links and created a backup. Which removes the attachments.
What you need to do is reattach the files by going to Doc Center. Here's how:
If the same thing happens, I recommend contacting our QuickBooks Desktop. They have additional tools to pull up your account and do a remote session to investigate this further.
Here's how to contact our technical support:
For additional reference, you can check this article to learn more about attaching files: QuickBooks Document Center: FAQs and common issues.
Please let me know how it goes by clicking the Reply button below. I'll be around to help if you have any other concerns. Have a good one.