Welcome to the Community, @jamesatmodern.
You can make changes into your recurring payments by logging in to your Merchant Services Account. The option to edit any customers' payment details is available on its home page.
To do that:
- Login to your Merchant Service Center.
- Click on the Manage Recurring Payments option at the button.
- Refer the Existing transaction of your customer and edit it from there.
If you need to cancel a payment that has been processed, you'll need to get in touch with our Merchant Services Team. They can pull up your account and process the cancellation for you.
On the other hand, if you're using QuickBooks Desktop, you can edit the transaction by following the steps found in this link: Modify existing recurring payments
Let me know if you have any other questions. I always have your back and happy to help. Thanks for reaching out, wishing you all the best!
