@Camp142580 wrote:My understanding of this is that the ACH payments are not automatic on a billing cycle and have to be manually initiated.
It is automatic.
You have to a) have a merchant account set up in your QBO, b) set up a "Scheduled" recurring Sales Receipt c) enter the schedule, d) you have to choose "QuickBooks Payments-Bank" as the payment type, whereupon you will be asked to enter the customers routing and bank account number e) check the box that says "I have authorization and would like to process this transaction" (click "authorization " to get a blank form and send it to your customers first)