Get 50% OFF QuickBooks for 3 months*

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce

Reply to message

View discussion in a popup

Replying to:
IamjuViel
QuickBooks Team

Reply to message

Hello, @karezz.

 

Let's isolate this unexpected behavior by accessing your QuickBooks Online account using a private or incognito window. This way, we can see if this a web browser related issue. You can use any of these keyboard shortcuts:

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Option + P

Once logged in, you can try viewing your Customers list again. Here's how:

  1. Go to the Sales menu.
  2. Choose the Customers tab.
  3. Select the customer's name.
  4. Hover your mouse in the Transaction List section.

If you're able to view all of your sales transactions for each customer, I'd recommend clearing your regular browser's cache. Also, you can use other web browsers

 

Let me know if you have other questions about managing your customer-related transactions. 

Need to get in touch?

Contact us