Hi there, jamdoy.

I can share some tips on how you can enter that information.

Please take note that the Memo column in the Customers Transaction List page for viewing purposes only. You'll have to manually open each transaction and add the field ticket number from there. I'll show you how:

1. Select Sales from the sidebar menu.
2. Head to the Customers tab.
3. Choose the appropriate customer, then select the Transaction List tab.
4. Click the transaction to open it, then enter the field ticket number and other necessary information in the Memo or Message on statement text box.
5. Hit Save or Save and close, then select Yes to confirm the changes.
6. Repeat the same process for the other transactions.

I'm also adding this article to help track your sales receipts and open/paid invoices in QuickBooks: View sales transactions.

Feel free to visit us again here with any concerns you may have. The Community is open 24/7 and always ready to help.