Thanks for getting back to us, @BNCBooks.
Allow me to chime in and help ensure this is taken care of for you.
Are you getting any error messages when sending payments to vendors using Melio? If so, may I know the specific error you're getting? Any additional information will help me provide the best resolution for your concern.
In the meantime, to further check why the bills are still showing as open even after processing a vendor payment, I highly suggest contacting our Support team. They have tools such as screen-sharing (remote access) that can pull up your account in a secure environment and check the cause of this odd behavior. They can also perform some troubleshooting steps if necessary.
Here's how to reach them:
- In QBO, click the Help (question mark) icon at the top right.
- Select a suggested option, or type a question or topic you need help with.
- Tick Contact Us and choose a way to connect with us.
For more information about managing and paying bills in QBO, consider checking out this article: Pay bills in QuickBooks Desktop.
I also recommend visiting our website for tips and other resources you can use in the future: Self-help articles.
Please post again or leave a comment in this thread if you have more questions about this or anything else QuickBooks. I'm more than willing to help. Take care.
