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LeizylM
QuickBooks Team

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I can see the urgency of having the ability to connect Bank of America with QuickBooks. ,  jmota78. 

 

We can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. 

 

Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

Once logged in, try to connect with Melio. If it works, I recommend clearing your browser's cache. Doing so will remove the historical data and access QuickBooks with a clean slate. You can also switch to a different supported browser.

 

If the issue persists, I suggest contacting the developer support of Melio. They’ll be able to investigate and share steps to resolve the issue.

 

Here's how to reach them:

 

  1. Go to Apps.intuit.com.
  2. Type in the Melio app in the search bar.
  3. Select the Contact tab or the Support tab.

 

I’m adding some links below for additional resources about managing bills and setting scheduled payments in Online Bill Pay.

 

 

Let me know if you have additional assistance with connecting your bank account to QBO. I'm always here to help. Have a great day!

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