I want to ensure this gets fixed as soon as possible, @hschlewitz. Routing you to our Support Team is what I can do for now.
I see the importance of connecting your Elan Financial Credit Card account to QuickBooks Online. This way, transactions are automatically imported.
Upon checking our resources, I've verified an investigation related to Elan Financial Credit Card. Contact our representatives by following the steps below to get added to the list of affected users.
- Go to the Help icon and choose Search.
- Click the Contact Us button and enter your concern.
- Press Continue.
See this article for our operating hours: QuickBooks Online Support. Rest assured that they're doing everything they can to fix this immediately.
Here's a reference to guide you in matching downloaded transactions: Categorize online bank transactions in QuickBooks Online.
Once done, ensure to review and balance your accounts through this link: Reconcile an account in QuickBooks Online.
Know that our experts are eager to help you with any banking concerns you may have. Don't hesitate to post again. I'll be right here for you.
