Limited time. 50% OFF QuickBooks for 3 months.

Buy now & save
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.

Reply to message

View discussion in a popup

Replying to:
EBC2024
Level 3

QBO Checking and Merchant checking deposit mismatch

Good day -

I’m a sole proprietor using Simple Start and Mac OS. We have been with QBO less than a month. My QBO checking account shows 2 deposits from my personal account to fund the QBO checking account. The QBO checking account for this ends in 9922. This 9922 account also shows a $5 deposit from QB upon enrolling (actually a total of $4.95 less QB transaction fee).

I have noticed that the payments account (for online payments received) - Accounts and Settings/Payments/Deposit Accounts shows the 9922. However, Merchant details/Manage Account/Account tab/Account Profile/Deposit Account Information/Bank Account # shows a checking account ending in …5486. Please see attachment.

Should I edit this Bank Account info to match the routing and account number of QBO checking (i.e., 9922)?

I don’t want online payments going to this other (..5486) checking account that I now have no access to.

Many thanks.

Solved

Need to get in touch?

Contact us